Goals

GOAL 1. Citizens of Highlands County will have access to popular materials for all ages in a variety of formats.

GOAL 2. Citizens of Highlands County will have access to support for independent, sustained learning for all age groups.

GOAL 3. The preschool age children of Highlands County will develop an interest in learning through children's services and collections and programs that include both parents and children.

GOAL 4. Citizens of Highlands County will have access to information through technology, cooperation and shared resources.

GOAL 5. The Library will recruit, train, and retain the most competent staff available.

GOAL 6. The Library will improve funding levels.

GOAL 7. The Library will provide adequate physical facilities to house its materials and make them accessible to patrons.

GOAL 8. The Library will develop a Publicity Strategy to promote increased awareness of the library facilities and collections.

GOAL 9. The Library will provide access to library materials and services utilizing a bookmobile.

SERVICE GOALS AND OBJECTIVES

GOAL 1. ACCESS TO SUPPORT FOR INDEPENDENT, SUSTAINED LEARNING FOR ALL AGE GROUPS

OBJECTIVE 1

The Subject Fill Rate will increase from 50% to 51% by September 30, 2004.
The Subject Fill Rate will increase from 51% to 52% by September 30, 2005.
The Subject Fill Rate will increase from 52% to 53% by September 30, 2006.
The Subject Fill Rate will increase from 53% to 54% by September 30, 2007.
The Subject Fill Rate will increase from 54% to 55% by September 30, 2008.

OBJECTIVE 2

The Reference Completion Rate will increase from 80% to 81% by September 30, 2004.
The Reference Completion Rate will increase from 81% to 82% by September 30, 2005.
The Reference Completion Rate will increase from 82% to 83% by September 30, 2006.
The Reference Completion Rate will increase from 83% to 84% by September 30, 2007.
The Reference Completion Rate will increase from 84% to 85% by September 30, 2008.

OBJECTIVE 3

The Reference Transactions Per Capita will increase from 0.23 to 0.24 by September 30, 2004.
The Reference Transactions Per Capita will increase from 0.24 to 0.25 by September 30, 2005.
The Reference Transactions Per Capita will increase from 0.25 to 0.26 by September 30, 2006.
The Reference Transactions Per Capita will increase from 0.26 to 0.27 by September 30, 2007.
The Reference Transactions Per Capita will increase from 0.27 to 0.28 by September 30, 2008.

GOAL 2. ACCESS TO POPULAR MATERIALS FOR ALL AGES IN A VARIETY OF FORMATS

OBJECTIVE 1

The turnover rate of the library's collections will increase from 3.30 to 3.40 by September 30, 2004.
The turnover rate of the library's collections will increase from 3.40 to 3.50 by September 30, 2005.
The turnover rate of the library's collections will increase from 3.50 to 3.60 by September 30, 2006.
The turnover rate of the library's collections will increase from 3.60 to 3.70 by September 30, 2007.
The turnover rate of the library's collections will increase from 3.70 to 3.80 by September 30, 2008.

OBJECTIVE 2

The Title Fill Rate will increase from 65% to 66% by September 30, 2004.
The Title Fill Rate will increase from 66% to 67% by September 30, 2005.
The Title Fill Rate will increase from 67% to 68% by September 30, 2006.
The Title Fill Rate will increase from 68% to 69% by September 30, 2007.
The Title Fill Rate will increase from 69% to 70% by September 30, 2008.

OBJECTIVE 3

The Subject/Author Fill Rate will increase from 50% to 51% by September 30, 2004.
The Subject/Author Fill Rate will increase from 51% to 52% by September 30, 2005.
The Subject/Author Fill Rate will increase from 52% to 53% by September 30, 2006.
The Subject/Author Fill Rate will increase from 53% to 54% by September 30, 2007.
The Subject/Author Fill Rate will increase from 54% to 55% by September 30, 2008.

GOAL 3. CHILDREN'S SERVICES AND COLLECTIONS

OBJECTIVE 1

The Annual Program Attendance at preschool story hour will increase from 1,470 to 1,570 by September 30, 2004.
The Annual Program Attendance at preschool story hour will increase from 1,570 to 1,670 by September 30, 2005.
The Annual Program Attendance at preschool story hour will increase from 1,670 to 1,770 by September 30, 2006.
The Annual Program Attendance at preschool story hour will increase from 1,770 to 1,870 by September 30, 2007.
The Annual program Attendance at preschool story hour will increase from 1,870 to 1,970 by September 30, 2008.

OBJECTIVE 2

The Annual Program Attendance at programs for children and their caregivers (outreach) will increase from 0 to 250 by September 30, 2004.
The Annual Program Attendance at programs for children and their caregivers (outreach) will increase from 250 to 275 by September 30, 2005.
The Annual Program Attendance at programs for children and their caregivers (outreach) will increase from 275 to 300 by September 30, 2006.
The Annual Program Attendance at programs for children and their caregivers (outreach) will increase from 300 to 325 by September 30, 2007.
The Annual Program Attendance at programs for children and their caregivers (outreach) will increase from 325 to 350 by September 30, 2008.

OBJECTIVE 3

The Subject Fill Rate will increase from 50% to 55% by September 30, 2004.
The Subject Fill Rate will increase from 55% to 60% by September 30, 2005.
The Subject Fill Rate will increase from 60% to 65% by September 30, 2006.
The Subject Fill Rate will increase from 65% to 70% by September 30, 2007.
The Subject Fill rate will increase from 70% to 75% by September 30, 2008.

GOAL 4. ACCESS TO INFORMATION THROUGH TECHNOLOGY, COOPERATION AND SHARED RESOURCES.

OBJECTIVE 1

Provide public instruction on the use of the First Search and CD ROM databases by September 30, 2005.
Provide adaptive devices to assist physically impaired in using libraries by making available close-captioned videos, talking book players and TTD devices. by September 30, 2006.
Develop links to other automated databases by September 30, 2007.
Explore a variety of technology-based information sources like the feasibility of establishing a "Freenet" or an Internet connection by September 30, 2008.

MANAGEMENT GOALS

GOAL 5.RECRUIT, TRAIN, AND RETAIN COMPETENT STAFF

OBJECTIVE 1

All staff will have the opportunity to attend at least one continuing education workshop between September 30, 1995 and September 30, 2004.
All staff will have the opportunity to attend at least one continuing education workshop between September 30, 2004 and September 30, 2005.
All staff will have the opportunity to attend at least one continuing education workshop between September 30, 2005 and September 30, 2006.
All staff will have the opportunity to attend at least one continuing education workshop between September 30, 2006 and September 30, 2007.
All staff will have the opportunity to attend at least one continuing education workshop between September 30, 2007 and September 30, 2008.

OBJECTIVE 2

A beginning collection of library professional materials will be begun by September 30, 2004.
At least 5 new professional titles will be added to the professional collection between September 30, 2004 and September 30, 2005.
At least 5 new professional titles will be added to the professional collection between September 30, 2005 and September 30, 2006.
At least 5 new professional titles will be added to the professional collection between September 30, 2006 and September 30, 2007.
At least 5 new professional titles will be added to the professional collection between September 30, 2007 and September 30, 2008.

GOAL 6. IMPROVE FUNDING LEVELS

OBJECTIVE 1

The Library will evaluate fines and fees policy and revise fee schedule if warranted by evaluation by September 30, 2004.
The Library will evaluate fines and fees policy and revise fee schedule if warranted by evaluation by September 30, 2005.
The Library will evaluate fines and fees policy and revise fee schedule if warranted by evaluation by September 30, 2006.
The Library will evaluate fines and fees policy and revise fee schedule if warranted by evaluation by September 30, 2007.
The Library will evaluate fines and fees policy and revise fee schedule if warranted by evaluation by September 30, 2008.

OBJECTIVE 2

The Library staff will develop LSTA grant proposals for submission by September 30, 2004.
The Library staff will develop LSTA grant proposals for submission by September 30, 2005.
The Library staff will develop LSTA grant proposals for submission by September 30, 2006.
The Library staff will develop LSTA grant proposals for submission by September 30, 2007.
The Library staff will develop LSTA grant proposals for submission by September 30, 2008.

OBJECTIVE 3

The Library Advisory Board and Library Staff will identify and choose suitable funding options for supporting library services in Highlands County by September 30, 2004.

GOAL 7. ADEQUATE PHYSICAL FACILITIES

OBJECTIVE 1

The Library Advisory Board and Library staff will complete a cost benefit analysis for providing service to outlying areas by bookmobile, books-by-mail, and deposit libraries by September 30, 2006.
The Library will expand and remodel the Avon Park Library building by September 30, 2006.
The Library will begin planning building programs that will meet the targeted level of service.

GOAL 8. DEVELOP A PUBLICITY STRATEGY TO PROMOTE INCREASED AWARENESS OF THE LIBRARY FACILITIES AND COLLECTIONS.

OBJECTIVE 1

The Library will develop a brochure to publicize library services, hours and locations.
The Library will write a weekly column publicizing library services and activities.
The Library will seek local newspaper support in promoting library events.
The Library will do a mass mailing once a year to promote awareness of the library system and promote obtaining a library card.
The Library will develop a brochure highlighting materials available for school children.
The Library will meet yearly with the school resource specialists to determine needs of teachers and students.
The Library will continue to conduct surveys to access public comments.